What makes NPS so powerful?
- The net promoter score (NPS) approach of simple single-question survey emails elicits fast, reliable feedback from stakeholders without incurring survey fatigue
- ChangePlan can send pulse-check surveys, which can be easily scheduled prior to, during, and following the change
- Email sending, response collection & analysis are all automated
- Detailed reporting is available within an initiative and results aggregate up to portfolio & enterprise-wide views
More articles are available on our Change Leadership Blog.