We're committed to ensuring that ChangePlan makes your change management more successful.

We offer every organization a personalized onboarding workshop to ensure everyone is set up for success.

We know every organization is different. So we offer options to ensure ChangePlan supports your change management methodology or approach.

During your demonstration and onboarding, we will discuss your organization's change approach and how we can configure ChangePlan to fit into your workflow.

Configurable elements include:

• your organization's logo into exported PDF reports
• change phase names aligned with your approach
• stakeholder information fields aligned with your organizational structure
• change impact naming and types matched to your existing
• automated stakeholder survey questions tailored to your requirements

Absolutely!

ChangePlan is designed to improve the effectiveness of all change management methodologies and approaches.

During your product demonstration we will explain how ChangePlan can be set up for your organization, whether you are following a proprietary methodology or a custom approach.

At present ChangePlan does not integrate with other applications. Watch this space.

At present ChangePlan does not have Single Sign On. This is on our development roadmap.

Yes. Adding additional users can be done quickly and easily by emailing our support team.

We have in-app contextual learning available on most pages. For any questions not covered there, you can contact our support via the chat button.

Data can be imported from Excel (XLS) file. There are sample downloadable XLS files available with the correct column structure.

Absolutely. ChangePlan allows you to export data to XLS or CSV. On request, we are able to export all your organization's data if required.

• Support via email
• Response within 48 hrs
• All questions routed through your company administrator

• Support via email, phone or video call as required
• Response within 24 hrs
• All company users can submit support requests

All ChangePlan contracts are for a one-year commitment, since we've found this gives you sufficient time to be successful.

Yes, following your annual contract expiry.

Once you have made the decision to go ahead, we will issue your organization with an invoice. We accept payment via wire transfer or credit card.

We take data security very seriously. Our system is hosted on Amazon Web Services and are backed up daily. All our plans include SSL encryption to keep your data safe. For more information please see our Tech details page.

Yes. You can add users with read-only access to specific projects to ensure they have visibility of change management efforts.