How to Harness the power of Net Promoter Score (NPS) to track Stakeholder Readiness & Adoption
What makes NPS so powerful?
- The net promoter score (NPS) approach of simple single question survey emails elicits fast, reliable feedback from stakeholders without incuring survey fatigue
- ChangePlan can send pulse-check surveys, which can be easily scheduled prior to, during and following the change
- Email sending, response collection & analysis is all automated
- Detailed reporting is available within an initiative and results aggregate up to portfolio & enterprise wide views