FAQs
We're committed to ensuring that ChangePlan makes your change management more successful.
We offer every organization a personalized onboarding workshop to ensure everyone is set up for success.
We know every organization is different. So we offer options to ensure ChangePlan supports your change management methodology or approach.
During your demonstration and onboarding, we will discuss your organization's change approach and how we can configure ChangePlan to fit into your workflow.
Configurable elements include:
- your organization's logo into exported PDF reports
- change phase names aligned with your approach
- stakeholder information fields aligned with your organizational structure
- change impact naming and types matched to your existing
- automated stakeholder survey questions tailored to your requirements
Absolutely!
ChangePlan is designed to improve the effectiveness of all change management methodologies and approaches.
During your product demonstration we will explain how ChangePlan can be set up for your organization, whether you are following a proprietary methodology or a custom approach.
We're currently working on integrations with HRIS and PM systems. Watch this space.
Yes. We provide SSO via SAML.
Yes. Additional users can be added quickly and easily by emailing our support team.
We're here to help! You can contact our support team via the chat button within ChangePlan. You also have access to in-application microlearning videos on all pages.
Data you wish to bring into ChangePlan from your inflight projects can be quickly and easily imported from Excel and CSV files.
Absolutely. You can export data to XLS or CSV. We are also able to export all your organization's data if required.
We take data security very seriously. We are ISO 27001 certified and our system is hosted on Amazon Web Services and is backed up daily. All our plans include SSL encryption to keep your data safe. For more information please see our Enterprise security page.
Yes. You can add users with read-only access to specific projects or portfolios to ensure they have visibility of change management efforts.
Have a question not answered here?
Reach out to our team at info@wordpress-1163773-4061673.cloudwaysapps.com